Course Audience
This course is aimed at those responsible for the maintenance and support of both PC hardware and software, such as help desk staff, Support Staff, Managers Engineers and Technicians.

Course Overview
The aim of the course is to give attendees hands-on practical experience in all aspects of computer repair including assembling, configuring, upgrading and repairing IBM compatible PCs. Troubleshooting hardware and software problems arising from complex configurations of the modern commercial PC will be dealt with.

The course will include exercises including disassembling a PC, reinstalling and configuring all components, motherboard, adaptor cards, hard disk, floppy disk and CD ROM. PC memory and its expansion will also be covered as well as, the configuration and troubleshooting of IRQ's, I/O and memory addresses and adaptor cards. Specific methods will be covered allowing users to identify arising hardware and software problems.

Course Content
Introduction
The PC Components
PC Architecture
Software Components
BIOS & Device Drivers
Operating System
Config.sys & Autoexec.bat
PC Troubleshooting Strategy
Where to begin testing?
Common causes of failure
Diagnosing the problem
Power On Self Test
Using Diagnostic Programs
PC Components in Detail
Motherboard
CPU
Jumper & CMOS Setup
Plug & Play Components
Power supplies
I/O Devices and Displays
Configuring Network & Sound Cards
Monitor & Display Adaptors
Display types:
VGA, SVGA
Memory
SIMM, DIMM, EMO
Configuring Cache & RAM
Upgrading & Troubleshooting Memory Problems
Disk Drives
Installing a Floppy & Hard Disk Drive, CD-ROM
Discussing Drive Technology
Software Problems
Troubleshooting Software Problems
Printers and Ports
Printer Connection Problems
Serial and Parallel ports
Testing Serial Devices

Course Objectives
Student will be equipped with the knowledge to understand the architecture, components and makeup of the modern PC. They will be able to install hardware devices and diagnose installation problems with ease, as well as understand how Windows configures and works with hardware devices.

Course Duration / Commencement dates
20 contact hours – usually delivered over a 10 week period.
Please contact CCT directly for the next Commencement date

Fees
Course tuition fees EUR540